Privacy Policy

1 Introduction

Masoya is a dating and social matching platform designed for adults aged 18 and above. We value your privacy and are committed to protecting your personal information.

By using Masoya, you agree to the collection and use of information in accordance with this Privacy Policy.

2 Information We Collect

We may collect the following information:

• Email address
• Name or nickname
• Age and gender
• Profile photos that you choose to upload
• Bio and other profile details
• Likes, matches, and chat messages exchanged between users
• Device and app usage information
• Device and advertising identifiers (such as Google Advertising ID or Apple IDFA)
• Optional location information
• Push notification tokens used to deliver notifications
• Subscription status, anonymized transaction tokens, and basic digital purchase records

When you upload a profile photo, Masoya only accesses the specific image you select using your device's file picker. The app does not access your camera or your files unless you explicitly choose a photo to upload.

3 Location Information

Masoya may request access to your location to help show nearby users and improve matching features.

Location access is completely optional. You can allow or deny location permission at any time from your device settings.

If location permission is disabled, nearby matching features may not work properly.

We use approximate location information where possible to improve privacy and reduce unnecessary precision.

4 Notifications

Masoya may send notifications for:

• New messages
• New matches
• Account activity
• Important updates

Notifications are optional and can be disabled from the app settings or your device settings at any time.

5 How We Use Your Information

We use collected information to:

• Create and manage your account
• Provide matching and chat features
• Deliver personalized or non-personalized advertisements
• Measure ad performance and optimize campaign distributions
• Deliver push notifications
• Process purchase transactions and validate active premium subscriptions
• Improve app performance and security
• Detect spam, abuse, and fraudulent activity
• Maintain app reliability
• Provide customer support

6 Third-Party Services

Masoya uses trusted third-party services for authentication, database storage, subscription verification, app optimization, and delivery of contextually targeted or personalized advertising. These providers handle limited metadata, purchase tokens, or identifiers necessary to deliver app functions.

• Firebase Authentication (User sign-in management)
• Cloud Firestore & Firebase Storage (Database and file hosting)
• Firebase Cloud Messaging (Push notifications delivery)
• Google Play Billing (In-app processing and transactional checkout)
• RevenueCat / Purchases Flutter (Premium entitlement status validation)
• Google AdMob (Ad distribution and revenue tracking)

Our advertising partners may utilize tracking technologies, cookies, or device tokens to serve relevant ads. You can easily modify your advertisement tracking preferences inside your Android or iOS system settings anytime.

We do not sell your personal information to third parties.

7 Data Sharing

Certain profile information you choose to provide, such as your name, age, bio, profile photo, and approximate location, may be visible to other users of the app.

We may also share information when required by law or when necessary to protect our rights, users, or the security of the platform.

8 Account Deletion

You may delete your account at any time directly from within the app.

You may also request account or data deletion by contacting us at:

When your account is deleted, we delete your authentication record, profile information, and uploaded profile photos from our active systems, unless retention is required for legal, security, fraud prevention, or abuse prevention purposes.

9 Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

10 Data Security

We use reasonable technical and organizational safeguards to help protect your information, including secure communication and restricted database access.

However, no online service can guarantee absolute security.

11 Children's Privacy

Masoya is intended only for users who are 18 years old or older.

We do not knowingly collect personal information from children. Accounts found to belong to minors may be removed.

12 Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted within the app or on our website with a revised "Last Updated" date.

13 Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at: